Safety environment in your department and your awareness & environment Your salary package and position / designation Your superiors encouragement & delegation to you for doing present job Your Opportunity For Growth and Development in your departmant Please give your rating in scale of 1 to 10 IR & ADMINĮMPLOYEE SATISFACTION SURVEY QUESTIONNAIRE NOTE – MARK ” √ ” if particular employee needs training of specified topic TRAINING NEEDS IDENTIFICATION FOR THE YEAR Jan-2018 TO Dec-2018
This Quality Policy Statement will be displayed prominently, and access to the complete Quality manual detailing procedures will be available on the premises for reference by any employee. Responsibility for compliance to this policy rests with the Board of Directors, who will monitor the effectiveness of the policy and its associated initiatives. This Quality Policy statement will be reviewed annually. The effectiveness of our quality system is monitored by planned audits, management reviews and customer satisfaction surveys to ensure quality service delivery Implementation Continuous appraisal of our business to ensure that the quality of service we provide fully and consistently meets our customers’ expectations and all current and impending legislative requirements. Continually monitoring and reviewing our Quality Policy to ensure that it remains relevant and effective to the changing needs of our customers.
Ensuring that all company policies and procedures have the full support of senior management. It also assists in establishing and reviewing strategic objectives for the company. Ensuring that our quality management system provides a framework for the management and control of our activities for Quality, Environment and Health & Safety. The management system is based on the principles of ISO9001:2015, the International Standard for Quality Management Systems. Providing sufficient resources and equipment to ensure that we can operate to the documented management system. Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organisation. Achieving and maintaining a standard of excellence in the operation of our business. We also ensure that our suppliers and partners that may be used in the delivery of our services also comply with our quality philosophy and company policies. Forge partnerships with our suppliers and major players in the Private and Public Sectors to ensure optimum business performance. Provide extensive staff training, promoting a ‘do it right first time’ attitude towards quality. Monitor and review our service provision and processes, identifying potential errors and implementing the necessary actions to eliminate them. Commitment: Fully identify and conform to the needs of our customers, improving customer satisfaction. It is compulsory that all staff recognise and accept our philosophy of quality service delivery, accepting accountability for their own output. The implementation of the quality policy is the responsibility of all staff members, with overall responsibility residing with the Board of Director. In order to achieve this, we are continually improving processes, products and services, meeting and exceeding customer satisfaction at all times. We are committed to providing customers with service of the highest possible level of quality. We dedicate ourselves to deliver high quality products on time and at most competitive price. Products and services of the organization:ĭivine tooling’s is committed to understand, meet & where possible exceed our customer requirement through continual improvement of our process. Interested parties and relevant requirements: Steps to derive scope of the organization Needs and expectations of Interested Parties We’re always looking for interesting new clients and projects.
As each business is different, additional ISO 9001 documents or revisions would be required to meet your organization’s specific needs, requirements, context, risk profile, etc. If after reading through all of these documents, you feel like you still need a consulting partner to help you develop your new ISO 9001 documents – Contact Us. These are the actual ISO 9001 documents currently in use for compliance with ISO 9001:2015 requirements.
The following ISO 9001 document templates (toolkits) are provided totally complimentary, free of charge to use as a starting point for ISO 9001:2015 compliance.